Refund Policy

At DALIONEXIS, we are committed to ensuring the satisfaction of our valued clients. Our refund policy is designed to offer customers clarity and protection in their transactions with us.

Eligibility for Refunds

• Refunds may be requested within 30 days of the purchase date.
• Only products that are returned in their original condition are eligible for a refund.
• Services must not have been fully rendered to qualify for a refund.

Non-Refundable Items

Unfortunately, the following items cannot be refunded:

• Customized services once delivered
• Licenses that have been activated
• Promotional or discounted items

Process of Refund

1. Submit a refund request to our support team at [email protected].
2. Include your order details and reason for the refund.
3. Our team will review your request and respond within 5 business days.

Refund Timelines

Approved refunds will be processed within 10 business days from the date of approval. The refund will be made to the original payment method used during the purchase.

Contact Us

If you have any questions or need further assistance, please contact us at +1 (234) 567-890 or via email at [email protected].